One inbox, and a person on the other end
We're a small team building StrikeHoney for Canadian trade contractors. There's no call centre and no ticket number. Email us and one of us answers.
Email is the front door
Everything comes into one inbox and gets read by the people who build the app. Tell us what you're trying to do and roughly what happened, and you'll get a straight answer rather than a link to a help article.
What to email us about
Questions about the app
What it does, what it doesn't do yet, whether it fits how you work. We'd rather tell you it's the wrong fit than sign you up for something that isn't.
Your data and your privacy
Access, correction, or deletion of your information. Email from the address on your account and we'll confirm exactly what will be deleted before anything happens.
Billing and your account
Pricing, your plan, cancelling, or exporting your data. Cancel any time and your account and data leave with you.
Press and partnerships
Writing about the Canadian trades, building something that should talk to StrikeHoney, or want to work with us. Same inbox.
Where we are and when we answer
- Response
- Within one business day, usually the same day.
- Hours
- Monday to Friday, Canadian business hours.
- Market
- Canada only. Prices and invoicing are Canadian.
- Language
- English today. French is on the way.
We are a small remote team, so there is no office to visit. If you need something in writing, email is the record.
Or skip the email and grab a spot
The first 30 contractors get 90 days free. Join the waitlist and we'll set you up ourselves.